Techno Functional Analyst or IT Business Analyst

Wayne, NJ

Must have Skills:

AS400, OMS, retail, e-Commerce

Job Description:

Client is looking for a hands-on Techno-Functional Analyst to coordinate with global Order Management team, working on Manhattan Active Omni tool.

You will assist the order management system specialist for the Americas based in Wayne, New Jersey.

How you will contribute

Coordinate with global IT Order Management team, mainly based in Europe

Support local implementation as Order Management System specialist for the Americas markets, for 5 luxury brands, with hands-on role with both testing and production set-ups

Manage the Order Management System regional configuration

Troubleshoot operational and system related incidents and interact with other teams to find solutions

Assist HQ in global project delivery. Support QA, UAT, training and rollout activities.

Collaborate with other teams in the demand and change management processes

Support roll out of omnichannel roadmap in Americas, coordinating stakeholders (local brand teams, IT team, operations, customer care, retail team, legal and finance teams) and feeding back to Central Product Management Team

Support local testing, training, local project management

Support on-going run of omnichannel systems by escalating or resolving issues in Americas

Provides ongoing support to various stakeholders on new functionalities and change requests

Who you are looking for:

A professional with 2 to 5 years of experience in retail, supply chain or ordering information systems

Experience supporting Manhattan Active Omni

Experience understanding technical flows and data formats

Hands-on, autonomous, with problem solving skills

Rigorous, organized, committed, transparent

Experience working with multiple business and technology stakeholders

Manage autonomously little projects (e.g. Change Request implementation and Fiscal/Legal requirements)

Relational skills, team-work oriented and collaborative

Experience with JSON

Please send resumes:

davidwilliam@nexwaveinc.com