Salesforce Administrator

Boston, MA

Job Description:

The Salesforce Administrator is responsible for ensuring the technical delivery of solutions. This individual will work with a lead to prioritize requirements, identify and share recommended solutions and coordinate execution within the team using agile development methods

Responsibilities:

Serve as the front-line support for salesforce internal end-user ticket queue in order to effectively support the organization and achieve customer SLAs

Serve as the Systems Administrator for the core suite of Business Operations-owned systems focused on CRM and marketing automation environment, including Salesforce, Marketo, and other sales or marketing related applications

Collaborate with Sales, Marketing, Business Operations, Technology, and other teams to translate business requirements into new systems features, functionality, and processes

Required Qualifications:

Bachelors Degree

Active Salesforce Certificate

2-3 years of Salesforce Experience

Experience with Sales and Service Cloud capabilities to include Case Management and Knowledge Management.

Proficient with Lightning Experience and Lightning Design Systems

Experience with Lightning Web Components

Benefits:

Health + Dental + Vision

401k Plan

PTO + 🛩️ + 🏖️

📧

Please send/Email resumes:

n.bridgeman@masonfrank.com